Terms & Conditions
Coaching sessions
Coaching is a professional-client relationship, which is designed to facilitate the creation/development of personal, professional, or business goals, and to carry out strategies/plans to achieve your objectives and ambitions.
Coaching is a process that can involve all areas of your life, including work, finances, health, emotions, relationships, education, and recreation. You acknowledge that the decision of how to manage those issues, incorporating them into coaching, and the implementation of your decisions are your sole responsibility.
Cancelation policy
Please be advised that cancellation or rescheduling made up to 48 hours before a scheduled appointment will be processed without a penalty.
You might want to use the links provided in the confirmation email to manage your appointments. Blanca Coaching does not guarantee any rescheduling if you use any other channel, including email, text or phone call.
Cancellations made 48 hours or less before an appointment will be subject to a charge of the service rate. This includes appointments where Blanca Coaching is turned away, or the client is a no-show.
If Blanca Coaching cancels an appointment with less than 48 hours notice, a new appointment will be scheduled without penalty to the client, subject to availability.
Mental health & coaching
Coaching does not involve the diagnosis or treatment of mental pathologies, as defined by the American Psychiatric Association.
Coaching is not a substitute for counseling, psychotherapy, psychoanalysis, mental health care, or substance abuse treatments, and you will not use it in any form of diagnosis, treatment, or therapy.
Coaching cannot be used as a substitute for legal, medical, financial, business, spiritual, or other qualified professional advice. You will seek independent professionals for legal, medical, financial, business, spiritual, or other matters.
Obligations
If you are currently undergoing treatment and taking medication under the care of a mental health professional, you affirm that before initiating any coaching session, you have previously consulted with your therapist, and this person is aware of your decision to start a coaching process.
You affirm that you am not currently taking any medication, and if so, you will communicate this to the coach.
Liability
Under no circumstances will the coach be responsible for your decisions or their impact. You understand that all decisions in these areas are exclusively yours and your sole responsibility.
You understand that the information will be treated with confidentiality unless otherwise indicated in writing, except as required by law.
The data and all information extracted from the working sessions, provided entirely voluntarily, are protected by the Organic Law 15/1999 of December 13, regarding the Protection of Personal Data (Spain), and will be treated with the appropriate confidentiality and discretion, in accordance with the provisions of this law and the recommendations of the Data Protection Agency.